Covid_19 protocols

Client Health & Safety Protocol
  • Do not arrive more than 5 minutes before your appointment.

  • Face coverings are required when entering to Spa Bolena

  • All Clients will be screened for COVID-19 symptoms and potential exposure upon arrival. 

  • Please do not bring any guests with you to your appointment, including children.

When you arrive.


Before entering to the spa please sanitize your hand and shoes .There is going to be a hand sanitizer and a shoe sanitizer mat outside of the spa, then seat down and fill up the forms, an Aesthetician will meet you there to review the forms and take your temperature.

When you enter the Spa lobby.

Please leave your belongings in the locker. Take off your shoes. There are going to be a very comfortable slippers for you to wear, then close the door, keep the key in your pocket , turn on UV sanitizing light. 


When you enter the Spa.

Proceed to the restroom wash your hands.There is going to be mouthwash and hydrogen peroxide combination, in case you are asymptomatic gargle with this is going to reduce the viral load. We strongly suggest you do so.

Spa Bolena will provide a face mask if you don't have one we will ask you to wear all the time you are not in treatment.

Spa Health & Safety Protocol
  • All Clients will be screened for COVID-19 symptoms and potential exposure when scheduling an appointment and upon arrival.

  • Max Two (2) Clients in the spa at a time.

  • Any clients or staff showing COVID-19 symptoms will be required to stay-home and appointments will be rescheduled.

  • All staff members will be required to wear appropriate face coverings.

  • All staff members will wash and sanitize their hands before and after every appointment.

  • Treatment rooms, surfaces, and devices will be wiped down and sanitized with medical-grade wipes before and after every appointment.

  • We have included an additional 15-minute window between appointments to avoid contact with other patients.

  • All lobby items such as magazines, information pamphlets, “tester” products, and snack items have been removed from common areas and treatment rooms.. 

  • We have placed additional hand sanitizer dispensers throughout the spa for both staff and clients.

  • We have placed an UV air filter sanitizer in the room.

  • In order to prevent spreading the virus by an accidental sneeze or coughing all massages are going to be perform face down.